Information processing method, information terminal supporting service device and storage medium for storing information processing programme

Application Number: 00118855
Application Date: 2000.06.15
Publication Number: 1278623
Publication Date: 2001.01.03
Priority Information: 1999/6/18 JP 173176/99
International: G06F17/30
Applicant(s) Name: International Business Machine Co.
Inventor(s) Name: Yoshida Yoichi;Kimta Atsu;Takahiya Hiroichi
Patent Agency Code: 72001
Patent Agent: zou guangxin
Abstract To output predetermined information to one client only when there is agreement with a predetermined condition during internet-based collaboration. An HTTP request is sent from a customer-side browser 131 to a web server 140 via an collaboration server 110. The web server 140 then sends an HTTP message responding to this request to the customer-side web browser 131 via the collaboration server 110. At this time, the collaboration server 110 refers to information such as past history information and customer purchasing records and embeds a command displaying predetermined information in an HTTP message for either the customer side or the side of an agent collaborating with the customer when the HTTP message corresponds with a predetermined condition.