System capable of allowing customer to make interative session in self-service transaction terminal and its method

Application Number  00128767 Application Date  2000.09.14
Publication Number  1292537 Publication Date  2001.04.25
Priority Information   1999/9/14 US 60/153,845  
Applicant(s) Name  City group Development Centre Co., Ltd.  
Inventor(s) Name  Paul Sidykman;Hohuade A. Schusitman;Nansy Bryen  
Patent Agency Code  72003 Patent Agent  pan peikun
AbstractA system and method for performing an interactive session at a self-service transaction terminal makes use of an account acquisition application running at least in part on a transaction terminal processor which, for example, presents promotional information to a customer on the transaction terminal display screen and prompts the customer for entry of customer contact information which indicates the customer's interest in the information. The entered customer contact information is sent back to a server coupled to the transaction terminal, where the customer contact information is formatted electronically and made accessible to the bank's telemarketing unit for response to the customer.